Meridian Staffing Solutions is a regional staffing and recruiting firm with 9 offices across Texas and Arizona. 200 employees across recruiting, account management, operations, and compliance. Approximately $40M in annual revenue [measured]. Their ATS — Bullhorn — was being used as a contact database, not as the workflow engine it was designed to be.
Meridian's recruiters were spending an estimated 30–40% of their working week [estimated] on coordination activities — status updates between branches, manual candidate tracking, email and phone tag for interview scheduling, and compiling client reports by hand every Friday. The result was a recruiting team doing administrative work, and a management team with no visibility into what was actually in each branch's pipeline.
Meridian's engagement followed the Coriven Method across all four phases. Total engagement cost: $18,000 [measured]. Total client time invested: ~32 hours [estimated].
Assessed 4 operational domains — recruiting operations, branch coordination, client reporting, and compliance onboarding — through discovery interviews with the VP of Operations, 3 branch managers, and 6 frontline recruiters across TX and AZ. Baselined 6 workflows totaling 80+ hours/week of recoverable manual effort. Each finding scored on business impact, speed to value, implementation effort, staff readiness, and strategic alignment.
Implemented 4 quick wins within the first 3 weeks: Bullhorn pipeline automation for cross-branch status notifications (Finding 1), candidate scheduling automation via self-service links (Finding 3), automated Friday client report generation (Finding 4), and digital onboarding e-sign workflow for top placement types (Finding 5). Duplicate data entry remediation (Finding 2) followed in week 4 as branch spreadsheets were eliminated by location.
Conducted role-specific training sessions for branch managers, recruiters, and account managers across 9 locations — 6 sessions total, remote delivery. Trained 9 branch admins on automated report review workflow. Bullhorn single-source policy adopted by 7 of 9 branches within 30 days. Remaining 2 branches migrated by day 60. Scheduling tool adoption reached 89% within 3 weeks.
Measured results at 30, 60, and 90 days against baseline. Cross-branch coordination call volume tracked through Bullhorn activity logs. Report assembly time measured by branch manager time log. Recruiter time allocation re-surveyed at 90 days. Every output tagged as [measured] or [estimated]. Recruiter time on actual recruiting activity increased from 60% to 82% of working hours — a 22-point improvement. [measured]
Each finding scored on a 5-point weighted model: business impact, speed to value, implementation effort, staff readiness, and strategic alignment.
| Finding | Score | Before | After (90 days) |
|---|---|---|---|
|
Cross-Branch Candidate Status Updates
Recruiting Ops · Manual Coordination
|
4.55 Do First | 25+ hrs/week, manual calls + emails between 9 offices [estimated] | Automated pipeline notifications — coordination volume down 71% [measured] |
|
Duplicate Data Entry — ATS & Spreadsheets
Internal Ops · Data Flow
|
4.30 Do First | Every candidate record entered twice — Bullhorn + branch spreadsheet, daily [estimated] | Bullhorn-only policy in place — spreadsheets eliminated at 7 of 9 branches [measured] |
|
No Automated Interview Scheduling
Recruiting Ops · Candidate Experience
|
4.10 Do First | Email + phone tag, avg 2.3 days to confirm, ~8 hrs/week across all recruiters [estimated] | Self-scheduling links automated on candidate advancement — avg 4 hrs to confirm [measured] |
|
Manual Client Reporting — Every Friday
Client Ops · Manual Effort
|
3.90 Do Next | 4 hrs/office × 9 offices = 36 hrs/week on report assembly [estimated] | Automated report generation from Bullhorn — zero manual assembly [measured] |
|
Manual Onboarding Paperwork per Placement
Compliance Ops · Process Friction
|
3.60 Do Next | Print, sign, scan, re-enter for every placement — avg 45 min per onboard [estimated] | Digital e-sign workflows for top 5 placement types — covers ~80% of all placements [measured] |
|
No Pipeline Visibility by Branch
Management Ops · Reporting
|
2.80 Plan For | No unified view — management relied on branch manager calls for status [estimated] | Bullhorn consolidated dashboard scoped for Phase 2 |
Friday client report assembly time dropped from 36 hrs/week across all branches to zero [measured]. Bullhorn single-source adoption reached 100% of branches by day 60 [measured].
Five of six findings were actioned in Phase 1. The remaining opportunity — unified pipeline visibility by branch — was deferred because the data quality work needed to happen first. With Bullhorn now the single source of truth, Phase 2 can build on clean data.
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Start the Conversation →Disclaimer: This case study is based on a simulated engagement using the Coriven Method. "Meridian Staffing Solutions" is a representative company profile. All findings reflect the methodology Coriven applies to real engagements. Numbers tagged [measured] reflect verified data within the simulation. Numbers tagged [estimated] are calculated from baseline data and implementation modeling. Actual results vary.
All numbers carry measurement tags — [measured] or [estimated] — because we believe in transparency. If we can't measure it, we say so.